Live Chat Support
We're here for you
Nick Steffey
Last Update 3 tahun yang lalu
Have a question for us? Would you like to chat with a real person? Well, we have good news and BETTER news. All of our support agents are real people chatting with you. No bots, AI, or computers, just real-live people.
We now have live chat support and you can access it right here in our Help Center.
Just click the speech bubble in the bottom right corner. Since you're seeing this message, it means you already did this. Hooray! Here you’ll find relevant knowledge articles and see the option to chat with a helper if one is available! If they’ve got their hands full helping other people, or we are outside of our live support hours, you’ll have the opportunity to send our team an email through the contact form provided.
Our support team is available through chat to provide quick help for all things related to the event! Keep in mind that some questions may need extra time, so the conversation may be brought to email if your question requires further investigation.
We have live support hours during sessions as the hour before and after all sessions.
Support agents are here to provide fast answers in live chat for questions concerning:
- Registration
- Billing
- Accessing the sessions
- General event feedback
- Telling us how awesome we are! Thanks :)